This is the privacy policy of Remoraa Jewellery Ltd and it sets out how we use and protect the information that you give us when you make a purchase from us.

WHAT WE COLLECT

Information that you provide to us voluntarily:

• Name
• Postal Address
• Email Address
• Contact Phone Number
• Purchase Information

Information we collect automatically:

Some other information is collected automatically as soon as you arrive at and browse this website. Such automatically collected information includes your IP address and related geographic information, your web browser type and version, and the device and operating system that you are using to access this website.

This website will also record a list of web pages (URLs) that you have visited, starting with a referring site followed by your activity on this website, and finally the web page that you exit to. This information is used solely for measuring the general activities of all visitors to this website. We do not use this data to track the activities of individual visitors. Cookies and similar data may also be created and recorded to provide specific services and deliver useful functionality through this website. By using this website, you agree that such automatic data can be gathered.

No financial information, including credit and debit card data, is stored by this website. All payment and card data are handled by Stripe, you can visit their privacy policy online. 

Privacy Policy (stripe.com)

We will make all efforts to keep your personal data secure and will never willingly sell your personal data to a third party. Unless required by law, we will never disclose your personal information to third parties.

WHAT WE DO WITH THE INFORMATION

All the information collected either through your order or through further email or phone correspondence is used to provide or enhance our service.

Your personal information will only ever be used for the following:

•     To pass on your order to our chosen partners so they can assist with the delivery and fulfilment of your order.
•      Improvement of our website, products and services.
•      Internal record keeping for market research.
•     Technical administration of our website.
•     To verify payment details.
•     To provide you with the following information via email: newsletters, new products, special offers and competitions.

COOKIES

Cookies are small, encrypted text files that are stored on your computer or other device when visiting this website. This website’s cookies do not store personal information and we only uses cookies to support your use of the website.

Some cookies are used by Google Analytics, so we can see statistics that show us how many people have visited our site and which pages they have viewed. These are general statistics and do not show an individual’s site usage. We never pass any visitor data to third parties.

You can block, disable or delete cookies by following the instructions in your browser’s help function, although this may prevent you from using some sections of this website.

and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other.

SOCIAL MEDIA TAGGING AND IMAGERY USAGE POLICY

We appreciate and encourage our customers and followers to share their experiences with our products on social media platforms. This policy outlines the guidelines for social media tagging and the use of customer-generated content (imagery) on our marketing channels.

Social Media Tagging:

Consent for Imagery Usage: By tagging Remoraa Jewellery’s official social media accounts or using related hashtags, you grant the Company consent to use your posted imagery featuring our products on our marketing channels, including but not limited to our website, social media profiles, advertisements, and promotional materials.

Voluntary Participation: Tagging Remoraa Jewellery in your social media posts is entirely voluntary. If you do not wish for your imagery to be used by the Company, please refrain from tagging us.

CONTROLLING YOUR PERSONAL INFORMATION

You can withhold information in two ways: by not supplying personal information at all through this website, and by restricting your internet browser’s use of cookies.

CHANGES TO THIS POLICY

We reserve the right to change this privacy policy as we may deem necessary from or as may be required by law. Any changes will be posted on the website and communicated to customers. You are deemed to have accepted the terms of this policy on your first use of this website following the alterations.

CONTACTING US

If you have any questions about our Privacy Policy, or if you want to know what information we have collected from you, please email letschat@remoraajewellery.co.uk.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at letschat@remoraajewellery.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk